Troubleshooting

Operate

Troubleshooting

Start with the first failing boundary, not the final symptom.

Agent failures

  • Provider unavailable: verify the selected model and its provider key in Environment.
  • Schema validation failed: reduce optional complexity and confirm every required field can be produced.
  • Tool call rejected: confirm assignment, connector authentication, and the exact input contract.
  • Public request returns 403: enable deployment and use a valid scoped integration key.

Knowledge failures

  • No sources returned: wait for Indexed and confirm the knowledge base is attached.
  • Poor matches: check source quality, query wording, and whether unrelated material shares the same base.
  • Embedding error: confirm the provider key for the pinned embedding model.
  • Model change blocked: create a new base or re-index because vector dimensions are pinned.

Fleet failures

  • Wrong branch: inspect the producers structured output and condition field.
  • Loop does not stop: set a hard maximum iteration count.
  • Run pauses: check whether it is waiting for human approval.
  • Run stops early: inspect token budget, timeout, and the first failed node.